Complaint Reporting

Concerned citizens can now get more involved in the pollution prevention phase of the now in affect SWP3; known as Storm Water Pollution Prevention Plan as outlined for the Town of Horizon City.  Concerned citizens can now either call the telephone numbers listed or print a copy of the Complaint Reporting format and submit to the Town of Horizon City admininstration -  Storm Water Managment personnel.  (915) 852-1875

 

Complaint Reporting form/phone number Below:

TOWN OF HORIZON CITY◦

PUBLIC WORKS DEPARTMENT

STORM WATER MANAGEMENT PROGRAM MS4 ▪ COMPLAINT REPORTING
PERMIT #TXR040057

COMPLAINT REPORTING FORM

Discharge into Storm Drains, ponds, streets, culverts, curbs, etc.

The wastewater and sewage that drains from inside household residence(s) and commercials is treated and cleaned.  But the storm drains, gutters, pond outlets in the streets flow directly to lakes, rivers, etc., untreated.  That is why it is important that it should not be allowed to dump waste of any kind onto street surfaces, drainage pipes and ditches, or into storm drains – they are only for rainwater/runoff.  If you see anyone dumping anything onto street surface, into storm drains, or into any other device built to contain rainfall or water runoff, please report violation(s) by calling 915-852-1046 ext. 402 or Storm water hotline at 1-877-433-5697, or by using the form below and submitting it to the Town of Horizon City, 14999 Darrington Rd., Storm Water Management personnel:

You must leave at least one form of contact information in order to be updated on the status of the complaint involved.  Contact information is also necessary so that we may receive additional information concerning the complaint.

Allpersonal information is kept confidential!

Your Name:                 ______________________________________

 

Your email address:     ______________________________________

 

Your Phone #:             ______________________________________

 

Address where illegal Discharge Exists:

FOR OFFICIAL USE ONLY

Street Address:             ______________________________________

 

Nearest Cross Street:    ______________________________________

 

Type of Illegal Discharges:      __Paint Products          __Chemicals    __Pesticides    

                                                __Dirt/Trash                __Other           __Oil Products

 

Date and Time:                        Date:__________________    Time:___________AM/PM

           

Was a commercial vehicle involved?               YES                 NO

If so, what was the company name or license plat number on the vehicle?

 

Company Name                          _____________________________________

 

License Plate (State/Number)     ___________________________________    

 

Was a commercial facility involved?               YES                 NO

 

Please describe additional information concerning your complaint below:

__________________________________________________________________________________________

__________________________________________________________________________________________

 

Person receiving Complaint Report                                                                              Date:_____________________

 

Signed:___________________________________              Printed Name:_____________________________

COMPLAINT REPORT ACKNOWLEDGE RECEIPT